1) Attempt to call ISP
2) Attempt to call ISP again
3) Finally reach ISP after a week, once tech support finally provides the correct hours of operation (incidentally, exactly your work hours)
4) Set up new account, since apparently for some reason the old one won't carry over to the new address
5) Wait
6) Wait some more
7) Give ISP the (very unearned) benefit of the doubt, and give them an extra day to set up the connection
8) Attempt to call ISP
9) Attempt to call ISP
10) Finally get a hold of ISP. After fifteen minutes of explaining that ISP is unreachable during times you are at home while someone tries to walk you through tech support on your modem, "be advised" that a technician will be in contact shortly regarding the issue.
11) Wait several hours.
12) Attempt to contact a technician yourself.
13) Explain to fourth or fifth person you are bounced to that you just want to know why the internet isn't on yet. They explain that the tech needs access to the apartment. You explain that they gave absolutely no hint that they had been there, or that they needed in.
14) Schedule a time with for your janitor to let the tech in, since, as you so patiently explained, you have a job.
15) Realize that the four or so odd calls to your phone from a Chicago number were probably your ISP. Wonder why the heck they never left a message.
16) Receive a call at work asking if you're in your apartment to let the technician in. With great patience, ask the technician if he received the instructions to contact the janitor. He did not, and it is apparently blind luck that he showed up when he was supposed to. Repeat the instructions to the technician, give him the janitor's number, hope for the best.
17) Receive several more calls from AT&T letting you know that a technician is at your apartment working on the problem.
18) Arrive home. Fiddle with internet. Log in to find a screen declaring that that ISP has found something "wrong with your account."
19) Spend several hours on the phone with ISP.
20) Finally have internet.
Bonus! I can now freely change the name of my wireless network, which, for some reason, I couldn't do before.
Argh! But at least I have internet again now? Hi? My next request is going to be that it stay connected for more than a few minutes at a time. And maybe for my wireless to work correctly, rather than deciding that what it really wants is not to be wireless at all. (And I'm not even going to start on work. Omg.)
2) Attempt to call ISP again
3) Finally reach ISP after a week, once tech support finally provides the correct hours of operation (incidentally, exactly your work hours)
4) Set up new account, since apparently for some reason the old one won't carry over to the new address
5) Wait
6) Wait some more
7) Give ISP the (very unearned) benefit of the doubt, and give them an extra day to set up the connection
8) Attempt to call ISP
9) Attempt to call ISP
10) Finally get a hold of ISP. After fifteen minutes of explaining that ISP is unreachable during times you are at home while someone tries to walk you through tech support on your modem, "be advised" that a technician will be in contact shortly regarding the issue.
11) Wait several hours.
12) Attempt to contact a technician yourself.
13) Explain to fourth or fifth person you are bounced to that you just want to know why the internet isn't on yet. They explain that the tech needs access to the apartment. You explain that they gave absolutely no hint that they had been there, or that they needed in.
14) Schedule a time with for your janitor to let the tech in, since, as you so patiently explained, you have a job.
15) Realize that the four or so odd calls to your phone from a Chicago number were probably your ISP. Wonder why the heck they never left a message.
16) Receive a call at work asking if you're in your apartment to let the technician in. With great patience, ask the technician if he received the instructions to contact the janitor. He did not, and it is apparently blind luck that he showed up when he was supposed to. Repeat the instructions to the technician, give him the janitor's number, hope for the best.
17) Receive several more calls from AT&T letting you know that a technician is at your apartment working on the problem.
18) Arrive home. Fiddle with internet. Log in to find a screen declaring that that ISP has found something "wrong with your account."
19) Spend several hours on the phone with ISP.
20) Finally have internet.
Bonus! I can now freely change the name of my wireless network, which, for some reason, I couldn't do before.
Argh! But at least I have internet again now? Hi? My next request is going to be that it stay connected for more than a few minutes at a time. And maybe for my wireless to work correctly, rather than deciding that what it really wants is not to be wireless at all. (And I'm not even going to start on work. Omg.)
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