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My computer came back today.
You know, at this point, I think you could fill in the rest of that yourself. Though you might miss the part where they even managed not to screw the harddrive back in this time. Oh no, they left the screw out completely. Replaced it, but screwed the poor thing more completely than its ever been screwed before. In fact, the only thing left un-screwed was the harddrive. Now whatever they've done to it, it doesn't boot at all. No power, nothing. Can't even boot from CD, can't access the BIOS, nothing. Every time it comes back, it is more broken. This is beyond ridiculous. This is just... rar. I have no words. Or I do, but I'm saving them for tomorrow when I call customer service directly and try to get this sorted out, or at least make them feel really bad that I am eons behind on everything I should be doing in the background because I. Have. No. Computer.
Oh, and tech support guy who, as usual, treated me like I was stupid? Only this time like I was attacking him verbally or something, or like he needed to calm me down? Dude, I was the most patient person ever. I didn't even yell at you. I only come in calm flavour on the phone (unless provoked). I didn't complain one bit until you 1) didn't explain a thing about what might be wrong and 2) told me you were going to send it back to the same freaking place that's screwed me twice before. Gah. Just... gah. Omg. Twenty minutes on hold! Then ten more! And you said like, five words to me the entire time! Wrong, wrong, wrong. Whatever the tech support version of bedside manner is, you have NONE. None at all!
You know, at this point, I think you could fill in the rest of that yourself. Though you might miss the part where they even managed not to screw the harddrive back in this time. Oh no, they left the screw out completely. Replaced it, but screwed the poor thing more completely than its ever been screwed before. In fact, the only thing left un-screwed was the harddrive. Now whatever they've done to it, it doesn't boot at all. No power, nothing. Can't even boot from CD, can't access the BIOS, nothing. Every time it comes back, it is more broken. This is beyond ridiculous. This is just... rar. I have no words. Or I do, but I'm saving them for tomorrow when I call customer service directly and try to get this sorted out, or at least make them feel really bad that I am eons behind on everything I should be doing in the background because I. Have. No. Computer.
Oh, and tech support guy who, as usual, treated me like I was stupid? Only this time like I was attacking him verbally or something, or like he needed to calm me down? Dude, I was the most patient person ever. I didn't even yell at you. I only come in calm flavour on the phone (unless provoked). I didn't complain one bit until you 1) didn't explain a thing about what might be wrong and 2) told me you were going to send it back to the same freaking place that's screwed me twice before. Gah. Just... gah. Omg. Twenty minutes on hold! Then ten more! And you said like, five words to me the entire time! Wrong, wrong, wrong. Whatever the tech support version of bedside manner is, you have NONE. None at all!
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