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I know it would be totally useless to call some poor tech support person and just scream at them for the next fifteen or twenty minutes... but I think it'd make me feel better.
You see, there's a point, about three months before the harddrive dies completely (usually without much warning). Weird noises, slowness, the like. Kind of like what happened to my computer, oh, three months ago. I am a lowly, underqualified random fix-it girl and I know this. I told them "replace my hard drive" and, as elated as I was for them to send it back to me in one piece, they should have done what I said and replaced the freaking hard drive because, despite my optimism, this is just what happens to most laptop harddrives when they're three and things start going wrong. GAH! Of course, this is totally forgivable because at the time, nothing was technically wrong. What isn't forgivable, however, is the fact that most of the rest of the stuff that was broken that I asked them to fix also came back not-fixed. The hinges? Fixed, but broke again about five days later. Was I being evil to them? No! Just installed wrong. The sound card wonkiness/headphone jack fiddlyness? Also not fixed. The CD drive problem? (And here is where I explode out of anger) "Don't worry miss, the lens was just dirty." Oh, okay... don't see how that was causing it to freeze things and not boot from CD, but all right, no big deal, at least it reads CDs most of the time now. You're the techies, you know what's going on. MY FREAKING COMPUTER STILL WON'T BOOT FROM CD YOU FREAKING NERDTARDS, AND NOW THAT THE HARD DRIVE HAS REALLY GONE, LIKE I TOLD YOU IT WOULD, I CAN'T DO A FREAKING THING ABOUT IT BECAUSE THE CD DRIVE IS STILL NOT WORKING CORRECTLY WHAT IS WRONG WITH YOU PEOPLE THAT YOU CAN'T FIX THINGS WHEN I SPELL OUT WHAT'S WRONG AND SAY "FIX THIS"??? I CAN'T EVEN BOOT INTO LINUX AND USE MY FREAKING COMPUTER ANYMORE BECAUSE YOU IDIOTS DIDN'T LISTEN TO ME WHEN I TOLD YOU SOMETHING WAS WRONG. SOMETHING IS WRONG! SOMETHING CONTINUES TO BE WRONG, AND I HAVE THREE MORE WEEKS THAT I NEED TO GET THROUGH AT SCHOOL AND I'M STUCK WITH NOTHING I CAN DO ABOUT IT. OH, AND YOU ALSO LOST MY RESTORE CD, AND WHO KNOWS WHAT KIND OF HOOPS I'LL HAVE TO JUMP THROUGH TO GET THAT BACK, THANK-YOU-VERY-MUCH. TURDS.
Actually, I feel better now. A little.
You see, there's a point, about three months before the harddrive dies completely (usually without much warning). Weird noises, slowness, the like. Kind of like what happened to my computer, oh, three months ago. I am a lowly, underqualified random fix-it girl and I know this. I told them "replace my hard drive" and, as elated as I was for them to send it back to me in one piece, they should have done what I said and replaced the freaking hard drive because, despite my optimism, this is just what happens to most laptop harddrives when they're three and things start going wrong. GAH! Of course, this is totally forgivable because at the time, nothing was technically wrong. What isn't forgivable, however, is the fact that most of the rest of the stuff that was broken that I asked them to fix also came back not-fixed. The hinges? Fixed, but broke again about five days later. Was I being evil to them? No! Just installed wrong. The sound card wonkiness/headphone jack fiddlyness? Also not fixed. The CD drive problem? (And here is where I explode out of anger) "Don't worry miss, the lens was just dirty." Oh, okay... don't see how that was causing it to freeze things and not boot from CD, but all right, no big deal, at least it reads CDs most of the time now. You're the techies, you know what's going on. MY FREAKING COMPUTER STILL WON'T BOOT FROM CD YOU FREAKING NERDTARDS, AND NOW THAT THE HARD DRIVE HAS REALLY GONE, LIKE I TOLD YOU IT WOULD, I CAN'T DO A FREAKING THING ABOUT IT BECAUSE THE CD DRIVE IS STILL NOT WORKING CORRECTLY WHAT IS WRONG WITH YOU PEOPLE THAT YOU CAN'T FIX THINGS WHEN I SPELL OUT WHAT'S WRONG AND SAY "FIX THIS"??? I CAN'T EVEN BOOT INTO LINUX AND USE MY FREAKING COMPUTER ANYMORE BECAUSE YOU IDIOTS DIDN'T LISTEN TO ME WHEN I TOLD YOU SOMETHING WAS WRONG. SOMETHING IS WRONG! SOMETHING CONTINUES TO BE WRONG, AND I HAVE THREE MORE WEEKS THAT I NEED TO GET THROUGH AT SCHOOL AND I'M STUCK WITH NOTHING I CAN DO ABOUT IT. OH, AND YOU ALSO LOST MY RESTORE CD, AND WHO KNOWS WHAT KIND OF HOOPS I'LL HAVE TO JUMP THROUGH TO GET THAT BACK, THANK-YOU-VERY-MUCH. TURDS.
Actually, I feel better now. A little.
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